YourBrandSolution.co.uk is a trading name of YBS Distribution Limited.
YBS Distribution Limited are compliant with the current General Data Protection Regulations 2018 (GDPR policy introduced May 25th 2018). Our Policy is subject to reviews periodically within reasonable timeframes allowing us to make further upgrades and developments. Any changes to YBS Distribution Limited’s Privacy Policy and any changes issued by the Information Commissioners Office (ICO) will either be implemented with immediate effect or within reasonable timeframes as instructed by the ICO. The website will display changes made.
How and When We Collect Your Personal Data:
During the course of your business with us we may collect personal data, for example your name, address, email addresses, telephone numbers. We do not collect or save bank details from any clients (vendors) that have presented BACS as their preferred payment method.
We do not collect or store any Card information from Clients (vendors) that are making payments via Credit/Debit Cards. All Card payments are fulfilled through a secure payment link provided by Takepayments, previously know as Payzone UK Limited (our card/payment processing partner). We do not store this information and once payments have been verified, the transaction details are held by Takepayments in their secure, encrypted storage as laid out by the FCA. To prevent fraudulent use of credit and debit cards, these transactions are stored for the duration set out by the Banking Authorities. Takepayments privacy policies are accessible via their website, we reccomend you to read them before submitting personal data.
Website visitors may also provide information to us through the online enquiry form. Of which, this may include geographical information, your IP address, etc.
furthermore, additional information is provided by third parties. We may be instructed to act on their behalf.
CCTV is in operation within the premises for security purposes.
Visitors On Our Website
We use Google Analytics, which collects standard internet log information visitor behavioural patterns. This helps us to improve our business, website and customer service by analysing the data. Processing this data will not identify visitors individually. We neither request or give permission or Google to attempt to do so. Where we may collect Information via the website that is personally identifiable, it will be done so in a transparent manner e.g. when visitors officially make enquiries.
What Personal Data gets processed And Why?
We only save your name, address, telephone numbers and email address under the following scenarios:
You submit an enquiry through our website, in the form of:
- Requesting a quotation
- Requesting a visual
- Requesting a sample
- Requesting a Catalogue
- Calling or emailing us regarding sales or enquiries.
- Providing sales invoices, statements and other administrative requirements.
- Requesting to be added onto our mailing lists.
We collect this information for legitimate business reasons and only store contact information in line with up to date legal requirements.
CCTV images and videos are recorded and stored for a reasonable amount of time. This is for the safety of our team, clients and visitors. Where necessary, for example if a theft occurs, the CCTV may be handed over to third-parties e.g. the Police.
Marketing Communications
Under the Privacy and Electronic Communications Regulations, you may receive marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you opted-in to receive marketing communications and you haven’t opted out since.
Access to Data:
In order to run our business effectively and provide a superb level of service, it is essential for certain members of staff to access your data. All of our laptops and PC’s are protected by password and other internal security measures and the use of your data is done so in a reasonable and professional manner or reasonable purposes.
Retention of Data
The Data Retention Schedule that we follow is seven years in most cases. Or, in line with any relevant laws or regulatory obligations (e.g. HMRC). Of which, the data is securely retained by YBS Distribution Limited.
Transfer of Data
YBS Distribution Limited will only share your data with third parties when it is necessary to complete a sale or service. We do not sell, exchange or transfer your data to any third parties for their marketing or sales activities.
YBS Distribution Limited, may, in rare circumstances be obliged to provide data to third parties for the purpose of crime prevention and detection, and for anti-money laundering checks.
We would recommend that you check their privacy policy before providing any personal information.
Where we may have links on our own websites to others, we do not transfer your data over, you are welcome to check and external web links privacy policies as they may differ from our own.
How Do We Keep Your Data Secure?
YourBrandSolution.co.uk adheres to appropriate and reasonable steps to keep your data secure. For example, physical protection, secure passwords, anti-virus & malware protection, 3 step authentication restricted access and staff training.
Consent
By submitting any personal information to us either over the phone, email , in person, on our website or by any other means, you consent to the use of information and data as set out in this privacy policy. We reserve the right to amend, change or modify this privacy policy, when done so the changes will be posted to our website. The responsibility lies with yourself check each time you submit information to us. Your use will be accepted as confirmation that you agree to any such changes. You have a right to request withdrawal of consent at any time.
Your right to be forgotten and withdrawal of consent
The ‘Right to be Forgotten’. Under Article 17 of the GDPR, individuals have the right to have their personal data erased. This right is not absolute and only applies in certain circumstances, details of which can be found on the Information Commissioner’s Office website. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/. We will action any right to be forgotten within one month of the request being made to us, unless we have a legal obligation to keep it or in the exercise or defence of legal claims that may arise.
Contact Us
If you have any questions or queries regarding our Privacy Policy, please do not hesitate to contact us.
YourBrandSolution.co.uk
Office 3, floor 4
Pegasus House
17 Burleys Way
Leicester
LE3 3UH
United Kingdom
Telephone: 0116 326 03040
Email: info@yourbrandsolution.co.uk
GDPR Officer: Rob Hayes: Director
You may also contact us via our details above in regarding any complaint/s relating to the processing of your personal data. Worst case scenario you can also raise a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/
Accessing your information
You are in control of any personal information provided to us online. If at any time you would like to update or amend the personal information, please contact us.
In order to review any of the information collected about you via this website or to ask us to delete information or to cease further use of the information, please contact us.
Cookies
The YourBrandSolution.co.uk website uses a variety of different “cookies.”
Cookies are small pieces of information transferred to an individual’s hard drive for record-keeping purposes, done so by websites that users visit.
There are two main categories of cookies:
Persistent cookies
These remain on your device until deleted manually or automatically.
Session cookies
These remain on your device until you close your browser when they are automatically deleted.
How we use cookies
Performance cookies reward us the ability to further understand how visitors navigate our website, this enables us to improve our website e.g. the top pages and products we can put on the homepage so that visitors can find them easier. This does not contain personally identifiable information.
Refusing cookies
You can click on the “Help” section of your web browser to view options on changing your cookie preferences.
Links to external websites
We may feature links to sites that are not operated by YourBrandSolution.co.uk. If you visit one of these linked sites, it is your responsibility to review their privacy and cookie policies.